Returns & Exchanges

We want you to be completely satisfied with your purchase. If you're not happy, we're here to help.

30-Day Satisfaction Guarantee

Return any eligible item within 30 days of purchase for a full refund.

Eligible for Return

  • Unopened books in original packaging
  • Unused journals with no writing
  • Damaged or defective products
  • Incorrect items received

Not Eligible

  • Books with broken seals
  • Journals that have been written in
  • Products damaged by the customer
  • Items purchased more than 30 days ago

How to Return an Item

  1. 1

    Contact our support team

    Email us at returns@lifetimedesigner.com with your order number and reason for return.

  2. 2

    Receive return authorization

    We'll send you a return shipping label and instructions within 24-48 hours.

  3. 3

    Ship your return

    Pack the item securely and drop it off at the specified carrier location.

  4. 4

    Receive your refund

    Refunds are processed within 5-7 business days of receiving the returned item.

Exchanges

If you received a damaged or incorrect item, we'll be happy to exchange it for you at no additional cost. Simply contact our support team with photos of the issue, and we'll arrange for a replacement to be sent right away.

Have questions about returns?

Contact Support